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Transportation Dispatcher - Night Shift

We are the premier foodservice distributor in Ontario.  Flanagan’s provides customized foodservice delivery to a varied portfolio of clients; from restaurants to schools, hospitals and retirement homes, we provide the best quality ingredients to ensure Canadians have an amazing food experience wherever they dine tonight!

We meet our customers' unique needs by delivering superior service, value and flexibility. This mission is made possible by attracting the best talent in the industry and treating our employees like family. Proudly named one of Canada's Best Managed for 7th year in a row!

Join our winning Transportation team! Now hiring a full time, Dispatcher for the Sunday-Thursday Night Shift located in Kitchener, ON!


  • Competitive compensation package
  • Pension and RRSP plans
  • Comprehensive Flexible Benefits
  • Paid Personal Days and Your Birthday!
  • Family-oriented culture


You are an experienced logistics professional who is comfortable dealing with multiple priorities and needs. You take a collaborative approach to working with other departments to ensure we are on track with our freight management activities. You are an effective communicator, savvy negotiator and trouble shooter who manages multiple tasks while delivering service excellence.

Your key accountabilities will include:

  • Communicate efficiently with internal/external customers throughout the day, including progress updates
  • Support all driver groups across branches
  • Troubleshoot service failures, implement corrective actions under pressure
  • Accurately maintain internal systems and communicate updates to drivers and management
  • Create and foster good relations with key stakeholders
  • Maintain data and metrics (including email updates to management)
  • Work closely with fellow dispatch team members to ensure all service concerns are corrected in a timely manner
  • Support a safety-conscious environment
  • Other changing priorities and duties as assigned


  • High school diploma; post-secondary education in Logistics or Supply Chain Management is an asset
  • Minimum 1-year in a dispatch role; experience in foodservice is a great asset
  • Ability to thrive in a fast-paced, demanding role with multiple changing priorities
  • Intermediate knowledge of Microsoft Suite (including Excel, Word, Outlook)
  • Strong communication skills, and ability to foster relationships with internal departments and external, sometimes difficult customers

Flanagan Foodservice Inc. is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know by submitting your request to so that arrangements can be made for the appropriate accommodations.


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